Good Read :: Monkey Business

This past Saturday, I picked up an interesting-looking book from the local, independent, bookstore's business section. The book is called Monkey Business, 7 Laws of the Jungle for Becoming the Best of the Bunch; authored by Sandy Wight, Mick Hager, and Steve Tyink.

What a fun, easy read it was for this long weekend! In parable form, the books stresses the fundamentals of customer service and developing a fun, productive workplace.

At times, I felt the book could be construed as somewhat condescending to females, but another reader may not make that connection.
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There are a few principles in the book that I will be putting into place at my store this week.