Best Thing I've Done Lately
Last month, Jeff and I attended EntreLeadership Master Series, taught by Dave Ramsey. I cannot recommend it enough to any small business owner!
We learned so many valuable things; some of which we are chewing on, some of which we will do in the future, and some of which we were able to incorporate right away into our business.
One of the most useful tools that we began using immediately is the Weekly Report from our employees. I ask each of my team members to fill out a very simple Weekly Report. On this report, I ask them to detail something they learned that week, something at which they were successful, and then a quick high point and low point of the week.
Wow! I am learning so much about my team, and it's only been 4 weeks!